Important: the DNS propagation depends on the renewal of the cache of several servers where are done the consultations, therefore, there is no way of accelerating this process. During the propagation period, some services regarding the domain may not work properly.

What is DNS Propagation?

The Internet Service Providers (ISP) and some companies which host websites maintain a DNS cache system in order to avoid recurrent consultations related to the same website and it decreases the traffic in the network.

so, when a webpage is consulted in those services which use this system, is done a DNS consultation on the internet and this is cached for a certain period for similar requests in the future.

It means that when you alter the DNS's that your domain uses, those services keep consulting the previous DNS stored within a cache and you end up accessing the old addresses.

When this cache is refreshed, usually between 24 hours (for domains which end with .br) and 72 hours (for domains such as those which end with .com, .org, .biz, etc), the system will consult the DNS on the internet again and will find the new addresses;

Because of the propagation, we recommend that you change your domain's DNS's in any moment that few people access your website, for example on weekends. If you are migrating your Site to a different host, just cancel your old host after the propagation period.

Take a look at the links bellow(only in Portuguese)

• Configuração em DNS externo
• Definindo o DNS para domínios registrados no Registro.br
• Definindo o DNS para domínios registrados na Locaweb
• Transferência de domínio Nacional
• Alterações após upgrade de servidor (migrações agendadas pela Locaweb)

Links

• HelpDesk
• Painel de Controle
• Central de atendimento